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ELS Education Ltd

Private Tuition

 
Frequently
Asked
Questions
 020 8538 0155
Improve Your Child's Grades!
Ensure Exams Success !

Simply call or email us and we will guide you through.

We agree a suitable time for assessment  or consultation. This is free of charge.

 

We then agree the what, how and when.

How do I get a tutor?

This is a one to one arrangement which usually takes place at home although some tutees attend our centre.

 

Payment is always dealt with by the office. Tutors are not to discuss fees or payment.

 

How does private tuition or coaching work?

Simply call or email us and we believe we can better assess and respond to your needs.

 

If we are unable to cater to your needs, we can try and point you in the right direction!

What's the minimum time to work with a tutor?

We strongly advocate a minimum of 3 sessions to give both tutee and tutor a chance to see assess the arrangement.

However, of course if clients feel strongly that they want to review the arrangements, then a simple call or email will suffice.

 

Reviews over the phone, skype or a home visit is of course, free of charge!

You can review sessions with the tutor and tutee or just the tutor as required.

 

We conduct a review with you, without the tutor, of the arrangemnts after the first three sessions!

Can I review my previous sessions?

We strongly advocate this as we believe the strength of the relationship enhances the the quality of tuition delivered.

 

However, please remember, this will be dependent on the availability of the tutor.

 

Can I work with the same tutor again?
What happens if I cancel?
Do I pay before or after tuition?

We accept this happens sometimes, however, we require 24hrs notice for cancellations. Failure to do so will mean we have to to charge you for the agreed time.

 

You can contact the tutor directly or the office to cancel.

You pay for three sessions in advance and you can pay by cheque, tranfer or cash. If another method is preferred please call us to discuss.

 

The office will send an invoice and process payment as tutors are not permitted to do so.

What can I get help with?
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